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SMUA STUDIO / CLEAR EXPECTATIONS

Service Terms & Safety.

Last updated October 6, 2026

Questions before booking? Email smuastudio@protonmail.com.

Bookings and prices

Fixed price lesson booking links open Square’s scheduling page, where you choose a service and available time and review the applicable terms before confirming. Mobile appointments and custom services require a final quote. The website also lets you explore services and prepare an email enquiry. Open your email app and send the draft to request availability. Preparing or copying a draft, calculating a travel estimate or downloading preferences does not send a request, reserve a session or take payment.

A service is booked once its date, location, scope, final price and applicable payment and cancellation terms are confirmed. Starting prices and custom services depend on the agreed scope. Travel estimates are planning figures and may change with the full address, journey, parking and tolls.

Any deposit, cancellation, rescheduling, refund or late arrival terms will be shown before payment or booking confirmation. The current site does not impose an undisclosed cancellation fee.

Comfort and product safety

Tell us before a session about known product sensitivities, allergies or anything that affects your comfort. You can ask to pause or stop an application at any time. We can adjust the plan or discuss rescheduling if a product or application is unsuitable.

Bring clean personal brushes and products suitable for use. Follow product instructions and avoid sharing applicators that have touched the eyes or lips. Recommendations are personal guidance, not a promise that every product will suit every person.

Makeup lessons and critiques are cosmetic education. They do not diagnose or treat skin conditions or replace advice from a qualified health professional.

Insurance

SMUA Studio is insured. For questions about coverage, venue requirements or a certificate of insurance, contact smuastudio@protonmail.com before confirming your booking.

Remote feedback

Each advertised review covers one look and one response. The Routine Check includes three written adjustments; the Artist Critique includes one recording of up to ten minutes, three priorities and a practice exercise. Further looks or additional feedback require a separate review.

Feedback is delivered by email within three business days after payment has been verified and a complete submission has been received. Images and lighting may affect what can be assessed. These reviews provide educational feedback and do not provide certification or promise a particular result.

The Routine Edit includes one Routine Check when you submit a look within 14 days of your lesson. Pay for standalone reviews through the Square links, then email your look and receipt using the submission instructions. Included reviews do not require another payment; provide your lesson date so we can verify eligibility. There is no on-site photo uploader.

Your photographs and our imagery

Client photographs are not published without separate permission. Please get permission from anyone pictured before submitting their image.

The website includes generated editorial imagery to illustrate makeup techniques and the intended experience. These images are not client results, testimonials, or photographs of the studio owner or premises.

Affiliate disclosure

As an Amazon Associate I earn from qualifying purchases. The Essentials includes affiliate links to selected products. SMUA Studio may earn a commission when you make a qualifying purchase through those links. Shopping buttons identify Amazon as their destination.

Orders placed on Amazon or another retailer’s website are handled by that retailer, including current pricing, payment, shipping, returns and product support. A recommended product is optional and does not have to be purchased to take a lesson.

Your rights and questions

Nothing on this page excludes rights or responsibilities that cannot legally be excluded. Contact us if you have a concern about a service so we can discuss it directly.